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Competences
Experience
Credit Experience Agent
Mophones Kenya
2025-09 -
Processed loan applications and managed customer onboarding, ensuring applicants understood requirements and procedures. Conducted credit assessment calls, performed credit scoring, and evaluated creditworthiness to support decision‑making. Monitored loan repayment performance, issued reminders, and resolved loan‑related inquiries, maintaining strong customer relationships.
Sales Agent
Magna Credit
2025-02 - 2025-08
Contributed to branch loan disbursement and new‑customer acquisition targets. Identified and onboarded new customers, guiding them through the loan application process. Utilised loan management and CRM systems to capture and update customer data, track applications and monitor repayment schedules. Followed up with clients to ensure timely repayments and address concerns.
Formation
Bachelor's degree in Procurement and Supply Chain Management, Maseno University (2020‑2025)
Langues
English
fluent
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